STEPS IN ASIA
From Backpacker to Settler:
My Journey Across Asia
First arrival
Amit arrived in Asia for the first time in 1994 and began exploring the region, backpacking for one year
Language studies
He then traveled to Taiwan to study Chinese at the Cultural University in Taipei, starting from scratch
Business experience
While in Taiwan, Amit worked for a local trading firm and learned about Asian business culture
Management Shift
After two years managing the Middle East and Eastern Europe division, he moved to Guangdong
Moving to Guangdong
In Guangdong, Amit started his first company amid a challenging business environment
Learning Alone
Factories then needed export companies, with few speaking English or having experienced foreigners around to learn from
Full immersion
Amit spent extensive time in factories, learning through mistakes and self-discovery
RECORD IN ASIA
Years of Experience and Achievements
in the Asian Market
30
Years
Over the past +30 years, Amit has founded and managed various manufacturing and service companies
Global
Sales
He has successfully sold products to Fortune 500 companies and companies listed on the NYSE and HKSE
Retail
Brand
In the early 2000s, Amit launched and ran a vertical retail operation with his own brand
Cross
Function
His experience spans managing functions such as purchasing, 3rd party vendor management, quality, and sales
Diverse
Expertise
Amit’s expertise includes supply chain & Quality management, as well as sales & Marketing
Track
Record
Amit has a proven track record in both service and manufacturing sectors, driving business success
Founding CSO
The Vision and Goals Behind Establishing
CSO Projement
General Manager
Amit was General Manager of the China subsidiary for a
large engineering group
COO Experience
Prior to this role, he worked as the COO in China for a major
leading retail chain
Local Expertise
This approach brings valuable local expertise and industry knowledge to clients
Flexibility Key
Amit understood that flexibility is crucial for success, while fixed costs hinder growth
Communication Needs
He recognized the need for direct communication between Western managers and manufacturers
Remove Barriers
He witnessed how direct communication removes barriers and provides real-time production updates
Behind CSO
What Drove Me to Create a unique
Quality Management Service
Industry Observation
For years, I observed Western importers, factories, and middlemen in the Asian manufacturing sector
Cost-Cutting Measures
Western importers often attempt to cut costs by removing middlemen or switching to cheaper suppliers
Direct Access
Amit aimed to enable Western importers to work directly with factories and access short-term support as needed
Business Model
He created a business model that facilitates direct factory interaction and optional on demand short-term support
Flexible Support
Amit created a model that offers availability on short notice, short-term hire, and flexible support as
required
No Hidden Fees
The model involves no contracts, no long-term commitments, no commissions, and no setup fees
Middlemen Strategies
Middlemen develop systems to prevent being cut out of the supply chain
Middlemen's Role
Importers sometimes need middlemen for factory sourcing or short-term tasks in Asia
Increased Costs
These systems raise costs and extend timelines for everyone involved
The Principles That Guide Our Work
and Relationships
Trustworthy
Reliable
Ethical
Professional
Service oriented
Supportive
Friendly
Transparent
PHILOSOPHY
The best takeaways life offered me
Reputation
Reputation is our most valuable asset
Success
Our success is measured by our customer satisfaction
People
We do business with people, not companies
Want
I want to work with people who want to work with me
Simple
If it will be, it will be simple – If it won’t be simple, it won’t be
Enjoy
We want, can and should, enjoy doing business
Integrity
Integrity is our most valuable currency
Smart
Being smart is more important than being right
Journey
People who don’t do,
don’t fail
amit ben-Raphael
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amit ben-Raphael
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